Terms & Conditions
Agreement between User and www.specialneedstutors.com
Welcome to www.specialneedstutors.com. The www.specialneedstutors.com website (the “Site”) is comprised of various web pages operated by Special Needs Tutors, LLC (“Special Needs Tutors, LLC”). www.specialneedstutors.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.specialneedstutors.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.specialneedstutors.com is an E-Commerce Site.
The purpose of Special Needs Tutors, LLC is to provide special needs tutoring services in a live, virtual platform. We have a host of products to include intensive tutoring programs, tutoring services, maintenance and homework help.
Visiting www.specialneedstutors.com or sending emails to Special Needs Tutors, LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Special Needs Tutors, LLC is not responsible for third party access to your account that results from theft or misappropriation of your account. Special Needs Tutors, LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Special Needs Tutors, LLC collects personally identifiable information from children under the age of thirteen. Special Needs Tutors, LLC collects this information for the following reason(s):
We collect overall information about the students that hire a Special Needs Tutor. The information we collect is name, address, contact information, diagnosis, gender and parent particulars. We use this information to choose a tutor for you that can best service the needs of the child and the contact information to contact the parent for tutoring services. We do not sell this information and consider this private, personalized, protected information.
We provide information about our personal data practices for children on our home page and wherever we knowingly collect personal data from children on our Web site. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Agreement. If you are under 18, you may use www.specialneedstutors.com only with the permission of a parent or guardian.
Special Needs Tutors Satisfaction Guarantee
1) If for any reason you are not satisfied with your tutor, contact our service department and we will gladly assign a different tutor.
How does the money-back guarantee program work?
1) You select one of our intensive tutoring programs, regardless of the duration or number of times per week.
2) If at the end of the program your child does not show any progression in that specific area, we will then rerun the program for free using another tutor that we will hand-select.
3) If your child still does not show progression, we will refund the money you paid for that program.
4) So, for example, say you selected our 6-month math Intensive Tutoring Program and paid $360/per month for 6 months. This would total $2,160 for the total program. If your child doesn’t show any progression, we will rerun the program for free and if they still don’t show any progression, we will refund $2,160, minus applicable transaction fees.
These are some qualifiers for eligibility:
1) An intensive tutoring program is selected in collaboration between the parent and our assessor.
2) During the initial free assessment, a baseline of your child’s performance will be established and then verified by the tutor. If the tutor feels that the initial assessment does not accurately represent their true baseline skills, they will work with your child until a true baseline is established. Progression is assessed from this adjusted, true baseline.
3) Purchase an intensive tutoring program. This can be any of the monthly programs and any of the number of tutoring sessions per week. An assessor will recommend which program the child needs and it is this program that is eligible for our money-back guarantee.
4) All of our monthly programs and tutoring sessions are invoiced in advance.
5) Successfully complete the program to the satisfaction of Special Needs Tutors.
6) The strength of our program is reliant upon actual tutoring services rendered. No shows inhibit learning. A student that has missed any
Links to Third Party Sites/Third Party Services
www.specialneedstutors.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Special Needs Tutors, LLC and Special Needs Tutors, LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Special Needs Tutors, LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Special Needs Tutors, LLC of the site or any association with its operators.
Certain services made available via www.specialneedstutors.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.specialneedstutors.com domain, you hereby acknowledge and consent that Special Needs Tutors, LLC may share such information and data with any third party with whom Special Needs Tutors, LLC has a contractual relationship to provide the requested product, service or functionality on behalf of www.specialneedstutors.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Special Needs Tutors, LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Special Needs Tutors, LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Special Needs Tutors, LLC, and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Special Needs Tutors, LLC or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated, and administered by Special Needs Tutors, LLC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Special Needs Tutors, LLC Content accessed through www.specialneedstutors.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
You agree to indemnify, defend and hold harmless Special Needs Tutors, LLC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the
Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Special Needs Tutors, LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Special Needs Tutors, LLC in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Special Needs Tutors, LLC agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SPECIAL NEEDS TUTORS, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
SPECIAL NEEDS TUTORS, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. SPECIAL NEEDS TUTORS, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT.
Special Needs Tutors, LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Colorado and you hereby consent to the exclusive jurisdiction and venue of courts in Colorado in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Special Needs Tutors, LLC as a result of this agreement or use of the Site. Special Needs Tutors, LLC’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Special Needs Tutors, LLC’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Special Needs Tutors, LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Special Needs Tutors, LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Special Needs Tutors, LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Special Needs Tutors, LLC reserves the right, in its sole discretion, to change the Terms under which www.specialneedstutors.com is offered. The most current version of the Terms will supersede all previous versions. Special Needs Tutors, LLC encourages you to periodically review the Terms to stay informed of our updates.
Special Needs Tutors, LLC welcomes your questions or comments regarding the Terms:
Special Needs Tutors, LLC
5770 Huffman Ct
Colorado Springs, Colorado 80919
Email Address: [email protected]
Telephone number: 720-376-0432
Effective as of 12-12-2020